Travel Insurance

Complete Product Range

View and quote on the full range of insurance options.

TravelOnline Australia Pty Ltd, ABN 70 100 929 799, is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through TravelOnline. TravelOnline acts as an agent for nib and not as your agent. TravelOnline cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.

With the majority of travel plans on offer, you will be able to choose Family or Single cover. Family cover offers cover for up to two adults travelling together who are named on the policy including defacto, spouse or adult companions as well as any financially dependent children/grandchildren travelling with them who are less than 25 years of age. Single cover offers coverage for one adult as well as any additional financially dependent children/grandchildren travelling with them who are less than 25 years of age.

Coronavirus (COVID-19)Our policies provide cover for some coronavirus related events. Cover is not available for loss arising from: government intervention including travel bans, border closures or broadly imposed quarantine requirements; events for which the Government has issued a ‘Do Not Travel’ warning for your destination, or failure to follow advice from official bodies. See the PDS for details. Your ability to travel may be affected by travel restrictions. Check the latest government advice and our travel insurance alerts.

Is any coronavirus cover available on travel insurance plans and what are the benefits?Cover for some coronavirus related events is available on all nib’s travel insurance plans (excl. Cancellation and Additional Expenses Plan), but the types of benefits and benefit limits vary. As much as we’d love to cover every coronavirus-related scenario that a traveller can think of, that’s not what travel insurance is designed to do, so read the Product Disclosure Statement (PDS) for Australian residents carefully for the full terms, conditions, limits and exclusions so that you know what is, and isn’t, covered.

Overseas Medical Benefit: If you contract coronavirus while on your trip, all of nib’s International travel insurance plans can offer cover for overseas medical expenses.

Medical evacuation and repatriation: All nib travel insurance plans include cover for medical evacuation and repatriation if we decide it’s medically necessary, up to the relevant benefit limit. There is no cover for medical, hospital or ambulance expenses in Australia.

Coronavirus Travel Costs: nib’s Coronavirus Travel Costs benefit is available on the Comprehensive Travel Plan, Australian Travel plan and Annual Multi Trip Plan and can provide cover for several coronavirus related events. It includes cover for quarantine expenses and trip cancellation if you are diagnosed with coronavirus.

More Information

nib understands the importance of helping people access insurance products and services suitable for every travel adventure; from planning and experiencing, to returning home safely.

You can choose the plan that you think best suits the kind of holiday you’re taking and the level of cover you need – from basic cover through to comprehensive, multi-trip, domestic and international plans.

For full and up-to-date details on Travel Insurance please click on Quote above.

There are many key benefits (limits and exclusions may apply) to purchasing travel insurance including:

Worldwide medical and emergency assistance, 24 hours a day 365 days a year: Providing a team of experienced medical and insurance specialists who can assist and support if you need them.

Lost Deposits and Cancellation Fees: Costs associated with any unexpected circumstances out of your control including accident, sickness, strikes, retrenchment or annual leave being cancelled by your employer.

Medical Expenses Overseas: Accommodation costs or early return from your holiday due to a medical condition or dental emergency. Providing medical repatriation if required

Luggage: Coverage for delayed luggage, damage, theft or accidental loss including credit card fraud and duty-free purchases.

Sporting Equipment: Replacement cover for personal equipment including golf clubs, boogie boards, surf boards, tennis racquets, snowboards and skis including equipment hire due to delays.

Emergency Expenses: Covers trip disruption requiring additional travel expenses, emergency personal phone calls, meals and accommodation.

Trip Resumption: Expenses related to resuming a previous trip affected by permission to return to Australia due to illness, injury or death.

Home Help: Assistance with housekeeping assistance upon repatriation back to Australia due to more than 10 days or more hospitalisation overseas.

Accidental Death: Occurring as a result of an accident.

Accident Disability: Receive a lump sum payment should you experience permanent disability as the result of an accident while travelling.

Injury or Damage Liability: Cover for legal expenses and liability including causing injury or damage to other persons and their property.

Damage to Rental Vehicle: Covers the excess charged by the rental car company throughout the period of rental as a result of damage, theft or accident.

Income Loss: Compensation in the event that, upon your return to Australia, you are unable to return to work.

Financial Default: Offers compensation against the financial default of a travel provider.

Adventure Activities: Protection against accident or injury while undertaking the following activities; white water rafting, water skiing, parasailing, hot air ballooning, bungee jumping, cycling, hiking, surfing, horse riding and snow skiing.